Sales are a tough job. After all, the sales team is responsible for not only attracting new leads, but to also help in the profit generation of a business. Therefore, all the sales activities have to upgrade at regular intervals so that the team is able to make use of the latest techniques to catch the fancy of more leads.
Hence, the sales team is always look out for the latest, and most useful technological offerings which have the capability help them perform better. One of such wonderful tools is the Sales app in Microsoft Dynamics 365. Though, most of us used to earlier thinking that Dynamics 365 is nothing but an advanced level CRM tool. But, that is not true. Dynamics 365 has got a lot for the sales, marketing, finance and many other teams as well.
Sales capabilities of Microsoft Dynamics 365
In this article we will majorly talk about the sales features of Dynamics 365. Sales app in the Dynamics tool is often regarded as one of the finest at present. Here is what makes the Sales app a perfect choice of the sales executives worldwide:
AI powered Sales Insights
Artificial Intelligence is presently transforming the way businesses are done in the world. Now, the power of AI is integrated in Microsoft Dynamics 365 as well to make the offering a lot better. AI has the power to offer much better insights to the users. Especially, when it comes to the sales teams, they have to make use of the insights captured by Dynamics 365 in order to make better lead conversion plans.
Now, the insights which the sales reps get are mostly AI powered. This means, these insights are much more useful and powerful than earlier. AI helps the sales reps to get closer to their targeted audience like never before. And, with the help of the AI powered sales insights, be it related to the target audience or their sales campaign performances, the sales team is eventually able to boost their performance.
Anytime Anywhere Access
As we know, sales executives are also required to be on the go most of the time. They have constant field visits or meetings with the clients to crack more and more deals. Therefore, it becomes little cumbersome for them to manage all their reports, and to keep the dashboards updated at regular intervals. As, they are only able to update the reports when they are able to access their laptops or computers.
However, Microsoft Dynamics 365 has made it very easy for the sales reps to update their dashboards on the go as well. Sales app in the Dynamics 365 tool can be accessed on a smart phone as well. So, whether the sales professionals are on the field, with the client or travelling, they can still very much keep their digital records up to dated.
Lead Scoring Feature
The main objective of all the sales executives is to get more and more leads. Once they get to know about the possible leads, the next step is to convert maximum leads. The leads have to be converted to customers or clients, because that is how the company is going to get benefited. Therefore, sales reps need to be very active when it comes to the lead conversion process.
This is where the amazing features of Dynamics 365 come into play. The sales app in the Microsoft Dynamics 365 Implementation allows the sales reps to neatly give specific rating or scores to the leads. This scoring is done for a specific purpose. And, the purpose is to identify the leads which actually have the highest chances of getting converted. The scoring method helps the sales teams in a great way. As, because of the lead scoring method, the sales teams are able to find out the leads to approach first. This makes it easy for them to crack more deals in less time as they are able to prioritize the lead conversion process.
Sales teams across the world are always on the lookout for the best possible technology in order to boost their sales figures. These AI powered sales insights have a lot to offer to the sales teams. These insights help the teams to not only make better plans but to also implement the strategies in a better way. AI powered features also help the company to know their audience better, which eventually leads to better decision making.
