As our technological universe reverts almost entirely to small devices we each carry everywhere, many people might get the impression that few jobs exist in the field of Information Technology. This is simply not so. The personal computer is still the tool of choice in most corporate offices, so there are still opportunities for desktop tech support companies.
Many large corporate organizations have decreased their personal IT staff. There are organizations available which specialize in setting up networks, then charge a monthly fee to maintain the systems and act as support for company employees. Most of these systems are Intranet, and not Internet based, so there is much less danger of cyber attacks coming in from all directions.
It would seem that employee productivity would increase without outside access, but unfortunately, due to the presence of hand-held devices, this is not the case. The Intranet system has become the corporate standard due to cyber attacks more so than the waste that occurs when employees spend a whole day playing Angry Birds. It is still a struggle for management to monitor productivity all the time.
With the power of the hand-held device came the lowered cubicle wall. In many offices, people work in teams on shared projects, often at large work stations set up much like a family dining table. Not only does this allow for efficient sharing of ideas, but it also allows employees to watch each other, and keeps the worst time-wasting offenders on task more consistently.
Fortunately, the Intranet system has kept many corporations cocooned from threats to their own data, as well as information about employees and clients. Often offices will need to share the work for a period of time with home offices, and this task is often overseen by their IT vendor. An administrator will schedule the data dump for some particular time after office hours, but the oversight is done off-sight as part of a service contract.
Cyber attacks are not always done by people wanting banking or social security numbers. Two of the most common sources of hacks in the modern corporate world are the Press, or corporate competitors. Employees who have special access to the Internet for work-related, or even family-related reasons are their best hope for getting inside a system, and some hackers have become quite creative with phishing techniques.
Anyone who is permitted such outer-office communication must be on their guard for this type of trickery. Corporate secrets, recipes, memorandums, or new developments can all be accessed by a savvy hacker with a good enough mock-up website. Anyone allowed to utilize back doors at work in order to communicate with family should avoid opening any emails other than from those people.
Any emails that seem questionable, even if they appear to come from a reliable source, should be reported to an IT vendor immediately. In fact, it should be flagged and not forwarded, allowing the vendor to access the email remotely. Your IT vendors have people on staff who are trained to recognize the most up-to-date security threats, and they may even be able to trace such messages to their source.
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